Foothill Online Learning Help Desk

How to get assistance from this Help Desk 1

• Click on "New support ticket" to submit your question: Link is above and to the right.

How do I log in to my online course? 1

• Find out how to log in to your online class at Foothill College

How do I log in to Canvas? 1

• Canvas Login Instructions

How can I learn the basics of using Canvas? 4

• Canvas Student Quickstart
• Canvas Video Guides for Students
• Canvas Video Guides for Faculty
• Student Orientation to Canvas

Login problems 4

• What browsers can I use with Canvas?
• How do I log in to Canvas as a student?
• "Unauthorized" message when logging in to Canvas?
• Still can't log after you reset your MyPortal password?

How do I use Discussions in Canvas? 1

• Adding an image to your Discussion posting

How can I find my course site in Canvas? 0

Assignments, Exams, Tests and Quizzes 2

• Computer problems while taking an exam, test or quiz
• Frequently Asked Questions

Login Problems 4

• Most students cannot log in to Etudes course sites until the first day of the quarter.
• Check computer system requirements
• Etudes User ID and Password
• When can students log in to Etudes?

FAQs 2

• Trouble viewing YouTube videos
• Get Info About Classes Before the Quarter Starts

When to log into Etudes after enrolling with an Add Code 1

• When to log in to Etudes after using an Add Code to enroll

Admission and Registration 3

• What are online classes like?
• How do I apply and register?
• How to get answers to a variety of questions

Academic Advising 1

• How to get academic advising and counseling

Fees 1

• How much do online classes cost?

Transcripts and Grades 1

• How to request transcripts and view grades

List of online classes 1

• What classes are available as fully online?

MyPortal 1

• How can I reset my password to login to MyPortal?